All persons using the sauna, do so at their own risk.

 If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs or pregnancy, it is essential that you consult your GP before making a booking.

Sauna etiquette & safe behaviour must always be adhered to.

This includes:

• Children aged 13+ are allowed in SWS Community Saunas when accompanied at a ratio of 1:2 

• COMING SOON! Children aged 6+ will soon be allowed with a ration of 2:1 (hold your horses, we need to settle into our rhythm, check back in the New Year!)

• Children age 16 or under must never be left alone in the sauna.

• Children under the age of 6 are sadly not permitted.

• Removing shoes / seashoes / flipflops prior to entering the sauna.

• Entering and exiting the sauna in a safe manner.

• Keeping access points clear to allow other users to exit safely and swiftly if needed.

• To prevent burning, jewellery should be removed before entering the sauna.

• You must sit on a clean towel.

• Sauna sessions of no longer than 20 min at a time (SWS’ recommend 5 – 12mins, before going outside to cool down).

• Not touching any part of the stove / stove cage or rocks.

• Alcohol, nudity and smoking are not permitted in the sauna.

• Following SWS instructions on how to pour water onto hot rocks.

• Only pouring the provided ‘sauna water’ on hot rocks. Nothing else.

Soul Water Sauna takes no responsibility for the damage or loss of customers' property.

All persons using a body of water as a ‘cold plunge’ do so at their own risk. It is your own responsibility to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures, tides, rip currents and other dangers of a body of water. Never swim / dook alone.

If you are making this booking on behalf of a group, it is your responsibility to make all users aware of the terms and conditions and to practice safe sauna use.

SWS reserves the right to refuse admission to intoxicated persons or for other reasons that may be deemed a health and safety risk.

Cancellation policy

You may reschedule/cancel all appointments up to 48 hrs before the session using the link in your confirmation email.

Private Sauna bookings cancelled outwith the 48hr period will be receive a refund (minus £3 admin fee, the refund process is unfortunately manual). This could take 5-10 days to be issued.

Community Sessions that are cancelled outwith the 48hrs will receive a credit note as standard, if you wish to receive a refund please email us, we’re happy to do this subject to an admin fee of £3.

If you choose to cancel or reschedule with less than 48hrs notice, your account will not be credited. You are very welcome to transfer your booking onto a friend, just ensure you have confirmed this to us in advance.

Information for families

We'd love to introduce sauna to your family. Please do read this page carefully and adhere to the guidance if you would like to bring young children with you.

Children aged 13+ are allowed in SWS Community Saunas when accompanied at a ratio of 1:2

COMING SOON! Children aged 6+ will soon be allowed with a ration of 2:1 (hold your horses, we need to settle into our rhythm, check back in the New Year!)

The sauna can be an enjoyable and comfortable experience for everyone, if some basic rules are kept in mind.

• Children should never be left unattended

• It is essential that a responsible adult observes how a child's body is responding to the high temperatures and is aware of signs of discomfort such as dizziness, headaches and feeling too hot.

• In addition, the stove is very hot and would cause severe burns if touched or fallen against.

• As a rule, the younger the child, the more vigilant the adult needs to be!

Is it safe for my child to have a sauna?

Yes! However, it is important to be aware that children do not tolerate heat as well as adults because their thermoregulatory and circulatory systems are not as developed. For example, they do not sweat as adults do. Also changes in blood pressure during cooling between or after sauna visits, can cause children to feel dizzy or be unsteady on their feet.

Whilst these effects are not dangerous in healthy children, it is important to always monitor your child inside and out of the sauna and be aware of signs of discomfort.

Please be aware, staff have the right to end the session early if they feel the Health and Safety of the child or anyone attending the session is compromised and no refund will be offered in this case.

Booking Rules for families

• Children aged 13+ are allowed in SWS Community Saunas when accompanied at a ratio of 1:2 

• COMING SOON! Children aged 6+ will soon be allowed with a ration of 2:1 (hold your horses, we need to settle into our rhythm, check back in the New Year!)

• ⁠Children under the age of 6 are sadly not permitted.

• ⁠When children under 13 are present, the maximum group size is restricted to 6

Visit Rules

• ⁠For insurance reasons, children are not allowed to use the cold-water plunge (at Granton). However, watering cans and buckets for splashing face and body will be provided to aid cooling.

• ⁠Children must be accompanied at all times, this applies inside and outside the sauna.

• ⁠Children are not allowed to add water to the stove because of the risk of burning from the steam rising.  

• ⁠We ask children not to run inside the sauna and changing area.

• ⁠The responsible adult must continually monitor their child and how their body is responding.  If any signs of discomfort are observed the child and responsible adult must leave the sauna immediately. 

• ⁠Please do not bring children in the sauna who have an infection or fever.

Recommendations for families

• Children should step outside to aid cooling or splash with water within the sauna space. 

• ⁠Children should be encouraged to drink plenty of water or even juice during their session, to maintain their body’s water content.

• ⁠Smaller children should sit on the lower benches and where possible, away from the stove.  The rocks and flue of the stove are incredibly hot and would cause severe burning if touched.

• ⁠Children should be encouraged to wear a sauna hat to minimize the chances of overheating.